NETLAB+ support

Request technical support

For NETLAB+ administrators and instructors. Learners: contact your instructor, who can reach us here.

What do you need help with?

A lab or its content A step will not work, an answer looks wrong, or a question about the curriculum. Virtual machines VMs will not power on, the hypervisor, or pod VM problems. Cisco equipment Routers, switches, or firewalls in a real-equipment pod. Add labs or content Request content be enabled on your NETLAB+ system. Something else Accounts, licensing, upgrades, or anything not listed.

Details that help

Fill in what you know. The description below covers the rest.

Pod type or curriculum Optional

For example NDG Linux Essentials or Cisco CCNA.

Lab number and name Optional

Task or step number Optional

Hypervisor and version Optional

VMware vSphere or Proxmox VE, with the version if you know it.

Pod type Optional

Pod number and name Optional

Which content? Optional

Red Hat Academy Other (say which below)

What is happening?

Describe the problem

What you expected, what happened instead, and any error text. Screenshots help.

Attachments Optional Choose files or drag them here

Screenshots, logs, or PDFs. Up to 5 files, 10 MB each.

Your system and how to reach you

School or institution

So we can find your NETLAB+ system.

NETLAB+ address

The IP address or URL you log in at, for example netlab.school.edu.

Your name

Replies come from support@netdevgroup.com.

Phone Optional

I agree to the NDG Privacy Policy and consent to providing my full name, to identify my use of NDG services, and my email address, to communicate with me for support, service and product information. I am 16 years of age or older, and I have read and agree to NDG’s use of cookies as described in the Cookie Policy.

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You will get a ticket confirmation by email.